A Google program can pass as a human on the phone. Should it be required to tell people it’s a machine?

Google’s new AI can carry on phone conversations that are so lifelike that even a human listener can be fooled.

Would you use this program? I believe that this software should have a disclaimer in the beginning of every interaction with anyone stating that this is a machine. The software should also provide the contact information for the user that it is translating the information for. By not disclosing a disclaimer, Google could open itself up for some unforeseen litigations against them. It would be interesting to see just how much access Google will be requesting on your phone in order to access this upcoming feature. I also wonder what type of protection will be in place to verify a persons identity on both ends. Meaning, other than calling the listed number requested by the requestor, what other verification methods will be in place? Would you put this much trust in artificial intelligence? Would you trust Google to know so much about you? Would you allow Google to have so much access to nearly all aspects of your phone? 

Source: A Google program can pass as a human on the phone. Should it be required to tell people it’s a machine?

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Lee Signore

Lee has over 15 years of cybersecurity experience and holds a masters degree in cybersecurity along several industry certifications. Lee started Cyber Misfits blog as a way to collaborate with other cyber-minded folks. She loves sharing her knowledge and discussing all of the latest cybersecurity news.

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